Policies

PLEASE READ BEFORE PLACING YOUR ORDER

Thank you for choosing our business! We appreciate your support and want to ensure that every customer has a smooth and enjoyable shopping experience. Before completing your purchase, please take a moment to review our shipping and store policies. By placing an order, you acknowledge and agree to the terms listed below.

PRE-ORDERS ONLY

All products are available by PRE-ORDER ONLY. We do not offer on-hand inventory for immediate shipment. Each order is placed and processed as a pre-order, so please keep this in mind when making your purchase. We encourage all customers to plan accordingly and allow enough time for their items to arrive.

Please make sure you are comfortable with the pre-order process and estimated shipping timeframe before submitting your order.

SHIPPING & DELIVERY

Please allow approximately 4–7 business days for shipping. This timeframe begins once your order has been processed and is prepared for shipment. Delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, and other unforeseen circumstances beyond our control.

Once your order has shipped, tracking information will be provided when available so you can monitor your package throughout the delivery process. Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for packages delayed, lost, or delivered to an incorrect address due to information provided incorrectly by the customer.

Please understand that shipping delays caused by the carrier are outside of our control. We appreciate your patience while your order makes its way to you.

ALL SALES ARE FINAL

ALL SALES ARE FINAL. Due to the nature of our products and our pre-order process, we do not accept returns, exchanges, or offer refunds once an order has been placed.

Please carefully review your cart, product selections, quantities, lengths, textures, and shipping information before completing checkout. If you have any questions or concerns about a product, we encourage you to contact us before placing your order.

By completing your purchase, you understand and accept that your order is final.

ORDER RESPONSIBILITY

Customers are responsible for reviewing all order details before submitting payment. Please double-check that you have selected the correct products and entered the correct contact and shipping information.

If you have questions regarding your order or our policies, please contact us before purchasing so we can assist you.

POLICY AGREEMENT

By placing an order through our store, you confirm that you have read, understood, and agreed to all policies outlined above. We reserve the right to update or make changes to our store policies when necessary.

Thank you for your understanding, patience, and continued support. We truly appreciate your business and look forward to providing you with a great shopping experience!